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Pointing your DNS to

If you plan to use CDN, you must point your domain's DNS in our direction. You can either do this by updating CNAME records, or by switching to our own DNS service.

For the purposes of this guide we are going to assume you wish to use DNS. If this is not the case, please see our DNS documentation for other options.


You should not change your DNS if you are only using the Online Services for WordPress. DNS updates are only needed for CDN users.

Import Existing DNS Records to

Making your DNS provider takes only a few steps:

  1. From your dashboard, click on DNS Zones in the top menu.
  2. Click the +Add New Domain to DNS Zones link.
  3. Enter your domain name and press the Add Domain button.

DNS Records will attempt to detect your current DNS records. This may take a few minutes. Once detection is complete, you will be asked to confirm that your DNS information is correct. Accept all of the detected records, or uncheck any that you no longer need, and click the + Enable and Add Records button.

Update Your Nameservers

Once your DNS records have been imported into, you will need to instruct your domain registrar where to find your DNS records. Nameservers

Visit your DNS Zone and locate the two Nameservers displayed as NS1 and NS2. These are the new Nameservers that you will need to save with your domain registrar.

Your domain registrar is the the provider you purchased your domain name from. Sometimes this is the same as your hosting provider, but that is not always the case. Make sure that you are in the right place before you change anything!

Log into your domain registrar. Your previous DNS provider's nameservers should still be on file. You'll see them listed under NS1, NS2, and possibly NS3 and NS4 as well.

If your domain is registered with one of these providers, you can click the appropriate link below to follow their instructions for adding custom nameservers:

If your registrar is not listed above, you'll need to look for the area of their site which allows you to manage Nameservers. It may be called "DNS Zone" or "Manage DNS" or something similar.

Change the NS1 and NS2 records, to match those displayed in your DNS Zone. If your domain registrar has additional records (NS3, NS4, etc.) erase those values. You should now only have NS records at your domain registrar. Once you've updated your domain registrar, come back to your DNS Zone and click the Refresh Status link.


After the above steps are complete, you can check the status of your domain's DNS with a tool like There are typically delays due to DNS caching, but if your DNS has still not propagated after 24 hours, please open a support ticket and we'll look into it.

Video Instructions


See this step illustrated in the Pointing your DNS to video

Next Step

Please see Adding IPs to Allowlist to continue.

Last update: April 16, 2024