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Switching to QUIC.cloud DNS

QUIC.cloud's own DNS solution is provided free of charge to QUIC.cloud users, and allows you to use your root domain with QUIC.cloud CDN, if you wish. If you want to know more before you switch, check out our blog post introducing QUIC.cloud DNS.

Import Existing DNS Records to QUIC.cloud

Making QUIC.cloud your DNS provider takes only a few steps:

  1. From your QUIC.cloud dashboard, click on DNS Zones in the top menu.
  2. Click the +Add New Domain to DNS Zones link.
  3. Enter your domain name and press the Add Domain button.

DNS Records

QUIC.cloud will attempt to detect your current DNS records. This may take a few minutes. Once detection is complete, you will be asked to confirm that your DNS information is correct. Accept all of the detected records, or uncheck any that you no longer need, and click the + Enable and Add Records button.

Update Your Nameservers

Once your DNS records have been imported into QUIC.cloud, you will need to instruct your domain registrar where to find your DNS records.

Visit your QUIC.cloud DNS Zone and locate the two Nameservers listed under Nameservers assigned to your domain. These are the new Nameservers that you will need to save with your domain registrar.

Tip

Your domain registrar is the the provider you purchased your domain name from. Sometimes this is the same as your hosting provider, but that is not always the case. If QUIC.cloud is able to detect your domain registrar, it will be displayed on this page, so you can be sure you are logging into the correct place to make your changes.

Log in to your domain registrar. Your previous DNS provider's nameservers should still be on file. You'll see them listed under NS1, NS2, and possibly NS3 and NS4 as well. If your domain is registered with one of these providers, you can click the appropriate link below to follow their instructions for adding custom nameservers:

If your registrar is not listed above, you'll need to look for the area of their site which allows you to manage Nameservers. It may be called "DNS Zone" or "Manage DNS" or something similar.

Change the NS1 and NS2 records, to match those displayed in your QUIC.cloud DNS Zone. If your domain registrar has additional records (NS3, NS4, etc.) erase those values. You should now only have QUIC.cloud-provided NS records at your domain registrar.

Turn off DNSSEC

Please verify that DNSSEC is disabled at your domain registrar. QUIC.cloud does not support DNSSEC at this time.

If you keep DNSSEC enabled at your domain registrar while using QUIC.cloud nameservers, it may result in downtime for your domain.

Verify

Once you've updated your domain registrar, come back to your QUIC.cloud DNS Zone and click the Refresh Status link.

After the above steps are complete, you can check the status of your domain's DNS with a tool like DNSChecker.org. There are typically delays due to DNS caching, but if your DNS has still not propagated after 24 hours, please open a support ticket and we'll look into it.

FAQ

Will my site experience downtime when I switch?

It depends.

If you are already actively using the CDN, and you have copied over the DNS records without changing any of their values, then there should be no downtime at all caused by DNS.

If you have not yet enabled the CDN, or you have changed some of your DNS records, we recommend waiting until the changes are fully migrated before enabling the CDN. For some big sites, there is a 10-15 minute window during which DNS verification is happening, and the Let's Encrypt SSL certificate is being generated. During that time, your site could be without an SSL certificate. You can avoid this gap in coverage by uploading a valid certificate manually before you enable the CDN. Then, you can freely switch to auto-renewing System-Generated SSL certificates for the future.

What do I do if I need to update my DNS after switching?

When you switch to QUIC.cloud DNS, any future additions or edits that you want to make to DNS records (for example, creating or modifying MX records for a new email provider) will be done via the QUIC.cloud DNS Zones interface. You will no longer update DNS records with your hosting provider as before.

Can I switch back to my hosting provider for DNS?

Yes. If you stop using QUIC.cloud CDN, or you have some other reason to change DNS providers, you may do so at any time. You are not locked into QUIC.cloud DNS.